Help & Support

Common Questions

Answers about using the Yonderly app and admin console. Can't find what you're looking for? Open a support ticket and we'll help.

How do I upload a file to Yonderly?

Upload files directly from the Content Library using the Add Content button. If you're inside a folder, the file lands there automatically, so your library stays organized from the start.

Can I move or update a file once it's uploaded?

Yes. You can rename files, move them between folders, delete them, or replace them with a new version at any time, and every device you've assigned them to picks up the change.

How do I get content onto a device?

Select any file in the Content Library and use Assign to… to choose the devices, users, or groups that should have it. The content syncs to those devices and stays current whenever you update it. Revoke from… takes it back just as fast.

What OS versions does Yonderly require?

Yonderly runs on iOS and iPadOS 16 and above, visionOS 26, macOS Sequoia and above, Android, and Windows. Content can also be viewed in any web browser.

Does my content really work offline?

Yes. Once content syncs to a device, it runs there even with no connection, built for trade-show booths, field visits, and classrooms where you can't count on wifi. Changes sync the next time the device is online.

How is my content kept secure?

Yonderly runs on the vablet engine, fifteen years of proven deployment, sync, and security infrastructure. Your content is protected in transit and on the device, and you control exactly who has access to what.

Where do I log in to my admin console?

Your admin console lives at admin.yonderly.com. That's where you manage your Content Library, users, groups, devices, and engagement insights.

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Send us a note and a real person will get back to you, usually the same day.

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